DSCSA Compliance & 40% Faster Picks: Amatheon Animal Health

INDUSTRY: Life Sciences - Pharmaceuticals

ERP: NetSuite

CHALLENGE

Amatheon faced a critical DSCSA compliance deadline requiring capabilities their existing systems couldn't support, while simultaneously struggling with unstandardized picking processes across 1,800 SKUs.

RESULTS

With RF-SMART, Amatheon achieved full DSCSA compliance, accelerated pick times by 40%, reduced replenishment lag by 60%, scaled to 250,000+ annual shipments, and earned the Supply Chain Excellence Award.

RF-SMART PRODUCTS USED

RF-SMART Shipping
RF-SMART WMS
RF-SMART Mobile Dimensioning

The Challenge

As Amatheon's veterinary pharmaceutical distribution business grew, critical challenges threatened their ability to scale and to operate legally.

Key issues:

• The Drug Supply Chain Security Act required full unit-level serialization tracking and EPCIS data exchange capabilities, neither of which Amatheon's existing systems could support, putting their ability to legally distribute medications at risk.
• 1,800 SKUs and no consistent processes, the same order could be picked, packed, and shipped entirely differently by two different employees, leading to accuracy issues.
• Without system integration, staff were required to manually enter data across multiple platforms, increasing error risk and slowing operations at every step.
• Compounding inaccuracies and manual workarounds threatened Amatheon's ability to reliably serve their expanding customer base.

The Solution

Amatheon chose RF-SMART for NetSuite, working hand-in-hand with the RF-SMART development team to build a solution that addressed both regulatory compliance and end-to-end operational efficiency.

With RF-SMART, Amatheon:

• Achieved DSCSA compliance through comprehensive tracking of all required product identifiers, providing complete supply chain traceability.
• Standardized EPCIS communication protocols, enabling real-time data exchange with trading partners and seamless generation, validation, and distribution of compliance files.
• Eliminated dual data entry through custom NetSuite functions, synchronizing product tracking information in real time across all systems.
• Optimized picking and replenishment with RF-SMART Pick Planner for intelligent order prioritization and dynamic bin replenishment rules that eliminated stockouts in high-turnover zones.
• Automated packing and shipping via Mobile Dimensioning, which captures weight, size, and item photos automatically, removing manual data entry errors from the process entirely.
• Built a custom shipping dashboard to track user performance, order accuracy, and exception handling in real time, enabling continuous operational improvement.

The Results

Amatheon dramatically improved both compliance posture and warehouse performance:

• Accelerated pick times by 40% through intelligent order prioritization with RF-SMART Pick Planner
• Reduced replenishment lag by 60% with automated bin replenishment rules that eliminated stockouts
• Achieved 99% picking accuracy through standardized, uninterrupted workflows and near-zero downtime
• Scaled shipping capacity to over 250,000 shipments annually while maintaining operational excellence

These gains enabled them to:

• Earn the Supply Chain Excellence Award for innovation in pharmaceutical traceability and operational efficiency
• Establish Amatheon as a recognized benchmark for DSCSA compliance across the industry

With RF-SMART, Amatheon turned a regulatory requirement into a lasting competitive edge. By implementing one of the first fully interoperable DSCSA solutions and modernizing its end-to-end warehouse operations, Amatheon is now positioned to scale with confidence and deliver the speed, accuracy, and compliance today’s pharmaceutical distribution demands.