Scansource selected RF-SMART as their Partner of the Quarter. This is a great accomplishment, as we put high value into strengthening our relationships with our partners while improving and extending our Hardware Services to our Customers.
“Even being nominated is a privilege for us,” said Doug Hurley, Sales Operations Manager at RF-SMART. “There are many organizations that work with Scansource and, being a distributor, there are multiple segments of hardware business that Scansource is involved with, so it’s truly a privilege.”
Partner of the Quarter
We feel that winning Scansource’s Partner of the Quarter is a testimony to two things:
That both RF-SMART and Scansource get ALL aspects of the hardware infrastructure: Mobile Computing, maintenance, printing, etc. We are both striving to be end-to-end solutions.
And that RF-SMART and Scansource have a fantastic strategic partnership.
“Anytime you have software and hardware working together, let alone multiple different software products, it can be difficult to ascertain where the true source of the problem lies,” added Hurley. “With RF-SMART providing both the mobile solution and the mobile hardware, the answer is simply that we will own trouble-shooting from end to end, thus allowing you to get back to focusing on your business.”
So why partner with RF-SMART?
Several of our partners consider us to be the one-stop-shop when it comes to data collection.
For example, if you have a mobile computer or a handheld device and it goes down while you are on the manufacturing line, what do you do? If your challenge is an ERP issue, a RF-SMART issue, or a device issue ... it doesn’t matter! RF-SMART can help regardless of what the catalyst was for the challenge.
We have the top-level partner pricing and agreements with the manufacturers because they realize that they are not going to be part of the overall solution until we (RF-SMART) are part of the solution. Because of that, we get the best pricing.