WMS for NetSuite Goals & Functionality
Scalability & Growth: A WMS That Scales With Your Business
Ready to Stop Outgrowing Your WMS?
RF-SMART is the most widely used third-party, Built-for-NetSuite warehouse management system, trusted by more than 2,800 companies across every industry, revenue tier, and warehouse footprint. If your operation is running on NetSuite and you're ready for a WMS that scales with your growth instead of capping it, the next step is a conversation.
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Weby Corp — Omnichannel Retail
Founded in 2009 with 40 SKUs operated from an apartment, Weby Corp now manages 60,000 active SKUs across 6 locations, fulfills thousands of daily B2C and B2B orders, and generates over $120 million in revenue. Their current operation includes AMR robotics integrated directly through RF-SMART and NetSuite. When they implemented RF-SMART at $28 million in revenue, they scaled to $40 million immediately after go-live. They haven't needed a different platform since.
"The real-time data exchange between our robots and NetSuite through RF-SMART was crucial for our operations."
Alexander Grigorenko | CIO
Mann Lake — Beekeeping & Hobby Farming Supply, Distribution
Mann Lake operates six warehouse locations across multiple states on a single RF-SMART and NetSuite implementation. They came to RF-SMART after a failed prior WMS implementation, under 50% inventory accuracy, and an annual 3–4 day warehouse shutdown for physical inventory counts. All three are resolved. Within one week of deploying Mobile Dimensioning, they had processed weights and dimensions on 95% of 12,000 SKUs — saving an estimated two to three months of manual labor.
"I don't think we were even hitting 50% accuracy pre-RF-SMART. Now, we are sitting closer to 90%. That is a huge improvement."
Shana Rowlette | CFO
Johnson Brothers Maverick — Wine & Spirits Distribution
Johnson Brothers Maverick distributes fine wine and craft spirits across six states. Compliance, inventory accuracy, and physical security are part of every operational decision. They started with RF-SMART in November 2020 at a single distribution center. By 2023, RF-SMART was live at all eight locations and through two full DC moves, with more expansions planned. Each new facility is designed with RF-SMART's bin sequencing and pick module layout built in from day one.
"We started with RF-SMART in November of 2020, and we have taken it to all eight locations and two DC moves with many more to come this year."
Tony Pierce | VP of Operations
Mackenzie-Childs — Luxury Home Décor
Mackenzie-Childs makes hand-painted luxury home décor and hosts the annual Barn Sale. Their first online Barn Sale in 2020 took three months to fulfill. The 2025 Barn Sale reduced fulfillment to 3.5 weeks, a 78% reduction. A 12-person Pick Planner team now processes approximately 48% of total dollar value during the event, enabling the operation to ship over $1 million in goods in a single day.
Even as our business has grown, our warehouse team hasn't had to expand much, because we continue to layer on new RF-SMART functionality."
Mackenzie-Childs
FYidoctors — Integrated Eyecare Provider, Healthcare Distribution
FYidoctors manages approximately 10,000 SKUs from a central distribution operation that supplies more than 300 clinic locations across Canada. On RF-SMART, they improved picking speed by over 50%, achieved 99.6% inventory accuracy, and reduced floor space by 66% through vertical lift machine integration.
Cargo Crew — Apparel Supply (Australia)
Cargo Crew supplies 25,000+ customers across more than 80 countries from a Melbourne warehouse, processing up to 3,000 items daily. When they implemented RF-SMART, they weren't using barcode scanners at all. The same platform now manages 7,900+ active SKUs globally.
10-Year Apparel Brand — Lifestyle Apparel (Australia, Identity Confidential)
This customer manages 90,000+ active products across 17 active functions spanning six picking methods, five counting approaches, receiving, putaway, and inventory transfers. Monthly warehouse activity has grown 3 to 5 times since their 2016 go-live. In the most recent 6-month period, usage grew 31%. A decade in, they are still expanding their platform adoption.
Slate Rock FR — Flame Resistant Apparel
Between 2017 and 2022, Slate Rock FR grew from 52,000 to 250,000 weekly shipments. RF‑SMART Shipping's rate shopping engine saves $4,000 per week — $208,000 annually — by automatically selecting the best carrier value on every shipment.
"Knowing that the shipping is handled and we're getting the best value with each shipment is one less thing I have to worry about."
Kayla Hill | Warehouse Manager
Industrial Controls Solutions — Discrete Manufacturing
Industrial Controls replaced QuickBooks with NetSuite and RF-SMART to support growth across manufacturing, distribution, and retail channels. On RF-SMART, they increased production by 1.5x, achieved 99.8% inventory accuracy, and reduced annual inventory counting from three weeks to two days. Every outgoing shipment is 100% accurate.
"If you're looking to grow and scale your business, you're going to need the accuracy and control RF‑SMART provides."
Cameron Davis | Operations Manager
Rhino-Rack — Automotive Manufacturing (Australia)
Rhino-Rack exports roof racks and accessories to 55+ countries while managing 8,000+ SKUs from their Sydney head office. They implemented RF-SMART simultaneously with NetSuite — switching from a previous WMS at go-live — and immediately eliminated the receiving bottleneck that had been consuming a full working day.
"To be able to scan and select the PO that we need, put that straight in with the goods and then straight into stock has cut down our time to receive from a day to minutes."
Penny Heron
Operations Manager
Skin Script — Beauty/Skincare Distribution
Skin Script doubled their daily order picking capacity from 250 to 500+ orders and achieved same-day shipping capability — then designed their new warehouse layout around RF-SMART's transaction flow to sustain it.
"We're benefiting from the decrease in errors — but it's the increase in efficiency that's really impacting our operations. It's more than I anticipated."
Tim Chapman
Shipping Warehouse Manager
Arbortec — Protective Apparel (UK)
Arbortec ships chainsaw and forestwear protective gear to 25 countries every month. When they evaluated WMS options, every NetSuite partner they consulted gave them the same advice. On RF-SMART, picking accuracy improved from 75% to 99%.
"We talked to a few NetSuite partners, and all of them said 'You must go with RF-SMART.'"
Rowland Wood
Commercial Manager
PetShop.co.uk — Pet Supplies E-commerce (UK)
PetShop.co.uk moved from printing paper picking tickets by hand to managing 10,000+ products from major brands with next-day delivery performance. On RF-SMART, they halved obsolete stock, increased balance sheet value by approximately 20%, and added seamless batch code tracking for medicinal products.
"Customer retention is a very important thing, because if you're not getting orders out accurately next-day as an e-commerce business, you lose sales. RF-SMART's been instrumental in us being able to achieve that."
Adam Taylor
Founder
Frescobol Carioca — Luxury Resortwear (UK)
Frescobol Carioca implemented RF-SMART with 96% growth projected. They achieved 99% picking accuracy, saved $40,000 by reducing seasonal staff requirements while maintaining order volume, and scaled from a startup to three UK retail locations with worldwide distribution — all on the same platform.
"If you want to expand your company, you need RF-SMART."
David Vaz
Warehouse & Logistics Manager
The Companies on This Page Didn't Switch WMS.
They Scaled on One.
From 52,000 weekly shipments to 250,000. From a startup to three retail locations and worldwide distribution. From paper picking tickets to 10,000 products with next-day delivery. The growth stories documented above all lead to the same conclusion: the right WMS eliminates the ceiling. RF-SMART's Built-for-NetSuite platform is available to your operation at whatever stage it's at today, and built to stay with you wherever it goes next.
How many companies use RF-SMART for NetSuite warehouse management?
RF-SMART serves more than 2,800 active companies natively within NetSuite. Customers span every industry and stage of warehouse maturity — from businesses at their first warehouse to operations running distribution networks across hundreds of locations.
Does RF-SMART work for small businesses and startups, or only for large enterprises?
RF-SMART is used by companies at every stage of growth. Active customers include businesses generating less than $1 million in annual revenue and enterprises generating more than $1 billion. They include single-location operations processing fewer than 10orders per day and distribution centers regularly processing more than 5,000. Several customers on this page implemented RF-SMART while at their first distribution center and have since expanded to more locations on the same platform without switching WMS.
Can RF-SMART manage multiple warehouse locations?
Yes. RF-SMART customers operate across multiple locations. Customers have used RF-SMART to open and onboard new distribution centers sequentially — taking the platform live at each new facility rather than re-implementing from scratch.
How long do companies typically stay on RF-SMART?
The average tenure of customers featured on this page exceeds six years, which is highly representative of the broader RF-SMART customer base. Because RF-SMART scales with your business rather than forcing a system replacement, it is common for companies to partner with us as they add locations and functionality as they grow.
What happens when a business outgrows its current WMS?
As a Built-for-NetSuite application, RF-SMART is designed to expand alongside a business rather than require replacement. RF-SMART customers have scaled from fewer than 10 SKUs to more than 200,000, from single warehouses to multi-state distribution networks, and from less than $1 million in revenue to more than $1 billion — without switching platforms.
Is RF-SMART suitable for regulated industries with compliance requirements?
Yes. RF-SMART customers operate in highly regulated environments including firearms, alcohol distribution, pharmaceutical distribution, food and beverage manufacturing, and healthcare. The platform's scan-driven process flows, lot tracking, and bin management capabilities support traceability and compliance requirements at scale.
What order volumes can RF-SMART handle?
RF-SMART customers range from operations processing fewer than 10orders per day to companies regularly exceeding 5,000 orders per day. The platform's architecture scales with the operation.
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