February 10, 2015
by
Holli Anderson
in
Events + News
At RF-SMART, innovation is one of our most valued assets and central to the RF-SMART culture. We motivate RF-SMART employees to step outside of the box, and sometimes, that box is really, really big. Last year, our team embarked on multiple trips around the world to visit RF-SMART Customers with a ... Continue Reading
December 30, 2014
by
Jodi Nuszkowski
in
Events + News
Another great year has come and gone. Can you believe it? Even as I write the words, I’m still having trouble making sense of it all. This truly was a tremendous year for us at RF-SMART, and as we sit back and take a look, we realize we have you to thank. Yes, you. If you’re reading this, I know in ... Continue Reading
“I am really blessed to work here. We are passionate about supporting our customers to the best of our ability. We work hard, yet at the same time, my supervisor cares for my career. There is a level of mutual respect which inspires me to do the best I can for my team.” When asked why RF-SMART is ... Continue Reading
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RF-SMART's company mission is “We exist to transform customers and change lives.” But how does that translate to customer support? Have you ever heard our mission statement before? If you haven’t, remember those eight words because they are exactly why we are in business. Let’s break it down. “We ... Continue Reading
Every year, the members of the RF-SMART leadership team get together and discuss what we would like to achieve in the following year. These discussions create the RF-SMART annual corporate goals. This year, one of our goals we have chosen to pursue is to add incremental value to our Customers. We ... Continue Reading
Almost a year after becoming the CEO at RF-SMART, we sat down with Michael Morales to learn more about him. Tell us a little bit about yourself. Michael Morales: I was born in Houston, Texas but grew up in Jacksonville, Florida. I went to high school in Jacksonville at The Bolles School. I ... Continue Reading
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Almost a year after becoming the CEO at ICS, Inc., the founders of RF-SMART, we sat down with Michael Morales to learn more about him. This is the second segment of our interview with Michael. What would you say is your greatest accomplishment? MM: Being part of a team that started a church is my ... Continue Reading
December 10, 2013
by
Holli Anderson
in
Events + News
Eighteen fine folks at RF-SMART stood proud and said no to shaving, participating in a “growing” national movement called Movember (the month formerly known as November). So what’s Movember? It’s a mustache-growing charity event held during November each year to raise funds and awareness for men’s ... Continue Reading
November 14, 2013
by
Jodi Nuszkowski
in
Events + News
Every year in November, our Research & Development department shuts down. Well, not completely… They put all on-going projects and day-to-day tasks on hold for 48 hours in order to brainstorm, collaborate and actually build fresh ideas and functionalities the RF-SMART product can bring to the ... Continue Reading
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October 24, 2013
by
Jodi Nuszkowski
in
Events + News
We recently sat down with one of our Senior Software Support Engineers (a fancy way of saying the guy who helps our customers solve complex problems), and we wanted to pass on the inside scoop on our RF-SMART support team’s approach to problem solving. So first, we’re not perfect. But we do make an ... Continue Reading
