Implementation Services

Having implemented RF-SMART at more than 2,000 locations, our methodology is proven and effective. We start with your objectives, business processes and Dynamics AX or Dynamics 365 installation and deliver RF-SMART with a flexible implementation plan that fits different timelines and budgets.


First, we begin with a thorough needs Analysis and Design, which we call a System Requirements Definition (SRD). Performed in close partnership with your project team, the SRD serves as the "game plan" for your RF-SMART project. It defines the objectives and outlines the workflows and settings needed for a smooth and effective project from start to finish.

Once the analysis and design stages are completed, we enter the Development Stage, where we configure the software, perform any required tailoring, test the system and commence system training.

Testing continues during the Deployment stage, where and we go through every real test as if it were go-live—just to ensure everything is going to be working like clockwork for your operations. After deployment, customers are smoothly transitioned to RF-SMART Support to assist with your day-to-day Operations.

Sound familiar? Our implementation methodology fits within Microsoft’s SureStep implementation, providing a seamless integration with your partner and assurance of exactly what to expect.

“Their team is very professional, they met our deadlines, and RF-SMART does exactly what they said it would do for us.”

Read The Case Study

So what can you expect from our team?

The answer in a nutshell: Expertise. With more than 400 Microsoft customers worldwide, we’ve faced a lot of questions and scenarios.

“Is my warehouse optimized?”

“If I change this dimension, will it effect my pick route?”

“We just implemented AX, and now a new version is coming out. What do I need to know?”

Pretty confusing, huh? Well, the good news is at RF-SMART, we combine:

  • ERP Experience
  • Warehouse Experience
  • Mobile Data Collection Expertise

To give you a professional team that you can trust your supply chain execution with - from beginning to end.

Implementations don't have to be scary. Trust the RF-SMART team to have your back.

Visit the Customer Success Center