Weby Corp Case Study

Weby Corp, founded in 2009, is an omnichannel retailer operating out of two warehouses located in North Richland Hills, Texas. With a product catalog of 40,000 active SKUs and a daily shipping volume of thousands of parcel orders for B2C and B2B customers, Weby faces high inventory velocity and complex marketplace integrations. As a long-time user of NetSuite and RF-SMART, they rely on real-time data to drive decision-making.  

Errors in Automation 

Before implementing RF-SMART's Material Handling Automation with QBOID, Weby Corp faced multiple dimension-related pain points such as:  

  • Inaccurate data from e-commerce marketplace and distributor databases, along with inaccurate shipping costs and inflated storage fees from third-party fulfillment services. 
  • Autonomous Mobile Robots (AMR’s) could not be deployed without reliable item dimensions, blocking automation plans.  
  • Poor dimensional data led to warehouse space miscalculations- once resulting in 250 incoming pallets not fitting in the warehouse as expected, meaning temporary space has to be found.
To try and resolve these challenges of not having item dimensions, Weby Corp tried manual dimension capture assigning one warehouse associate to capture dimensions. This process was slow—taking minutes per item—and error-prone, limiting efficiency and tying up warehouse staff. Thus, Weby stopped the process after one month to find a better alternative.  

out of stock warehouse inventory management-1
The Perfect Combination 

In 2023, Weby Corp implemented RF-SMART’s Automation for Mobile Dimensioning solution with the QBOID M2 to streamline their dimension capture and drive operational improvements. By integrating both RF-SMART and QBOID, Weby Corp was able to standardize dimensional data across all systems, including NetSuite.  

Additionally, Weby Corp deployed the QBOID S1 accessory, which includes an imbedded scale and camera used to enhance the throughput of the M2 handheld device. With these solutions, Weby Corp reduced measurement time from minutes to a few seconds, resulting in higher efficiency gains.  

Automation that Works 

Weby Corp achieved many benefits of adopting the QBOID M2 and S1, including:  

  • Robotics Ready: RF-SMART and QBOID made automation possible with robotics now in place driving additional warehouse efficiencies.  
  • Storage Fee Accuracy: Verified data enables Weby to challenge inflated marketplace fees and seek reimbursements when the dimensional data is not accurate in the marketplace’s database.  
  • Better Space Planning: Clear dimensional visibility helps avoid overstocking and improves warehouse cube utilization.  
  • Labor Efficiency: Eliminated manual measurement, allowing warehouse staff to focus on higher-value activities.  

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“The results are phenomenal- we went from minutes to seconds to capture dimensions for thousands of our items.”  

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