Because successful projects require great communication, we involve RF-SMART Sales, Solution Consulting, Delivery and Support personnel in the implementation process to ensure your ultimate satisfaction.
RF-SMART projects begin with a thorough needs analysis and solution design process called a System Requirements Definition (SRD). Performed in close partnership with your project team and your Oracle Services Partner, the SRD serves as the "game plan" for your RF-SMART project. It defines the timelines, responsibilities, and objectives needed for a smooth and effective project from start to finish.
Once the analysis and design stages are completed, your instance of RF-SMART is provisioned, configured to meet your needs, and any tailoring (when required) is performed.
This is followed by system testing, training and Conference Room Pilot (CRP).
The answer is simple really, expertise. With more than 2000 Cloud customers worldwide, we’ve faced a lot of questions and scenarios:
“Is my warehouse optimized?”
“If I change this dimension, will it affect my pick route?”
Good news - with RF-SMART we combine:
All to give you a professional team that you can trust your supply chain execution with - from beginning to end.
RF-SMART’s skilled and experienced Global Services Team will strive to make sure you’re getting the most out of your investment from day one. Our certified Business Analysts and Professional Services colleagues will be on hand to share their knowledge of Oracle Cloud, guiding you to make the right decisions.
With continued investment in our team, we provide our customers with industry-leading service and support.
"We needed a partner to mirror Oracle Cloud in the manufacturing environment and one that has the breadth of implementation experience that RF-SMART has."
Read how RF-SMART helped Titan achieve a smooth implementation process, ensuring the RF-SMART functionality matched Titan’s business processes.