INDUSTRY: eCommerce
ERP: NetSuite
CHALLENGE
Weby Corp’s previous shipping system caused daily delays and extra manual work due to frequent connection failures and no automation for carrier selection.
RESULTS
With RF-SMART Shipping, Weby Corp boosted processing speeds by 6x, eliminated the need for an overnight shift, and achieved recognition among Amazon's Top 500 sellers.
RF-SMART PRODUCTS USED
Shipping – RF-SMART Shipping, Pack Station
WMS – Advanced Picking with Pick Planner (Zone + Batch Picking)
$100k
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500
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6x Faster Processing
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1hr Training Times
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"A big reason why we were able to be a part of Amazon’s top 500 was because we were able to process more shipments."Alexander Grigorenko |
The Challenge
As Weby Corp’s omnichannel retail business accelerated, shipping became the biggest bottleneck in their NetSuite fulfillment process.
Key issues:
- Unreliable hardware connections: Frequent printer and scale disconnects slowed 1,500 daily transactions across six stations.
- No automated carrier selection: Staff manually chose carriers for every shipment, often asking management for guidance.
- Compliance risk for regulated items: For products like firearms, there was no automated logic for rules and restrictions.
- Higher costs and delays: No rate shopping meant overpaying for shipping while also wasting labor time.
The Solution
Weby Corp chose RF-SMART Shipping for NetSuite, building on the RF-SMART tools already in use in their warehouse. This created a unified fulfillment flow—no re-keying data, no jumping between systems.
With RF-SMART Shipping, Weby Corp:
- Resolved hardware issues by connecting scales and printers directly through RF-SMART’s shipping workstation.
- Automated rate shopping, selecting the lowest-cost compliant carrier in seconds.
- Embedded compliance rules for firearms and other regulated items, removing guesswork at the pack station.
- Simplified user workflows so packers could process orders in a single screen.
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We are able to process shipments six times faster using RF-SMART Shipping.”The Results
Weby Corp dramatically improved shipping efficiency by:
- Reducing order processing time from one minute to under ten seconds
- Saving $100,000 through better carrier rates and lower labor needs
These gains enabled them to:
- Eliminate a third shift during peak season
- Helped secure recognition as one of Amazon’s Top 500 sellers.
Most importantly, RF-SMART Shipping removed day-to-day frustrations, fixed connectivity issues, and allowed staff to focus fully on order processing. By eliminating operational bottlenecks and cost inefficiencies, RF-SMART has positioned Weby Corp to scale confidently as they continue expanding into new product categories and growing their order volume.