Ownership Experience & Satisfaction
RF-SMART's NetSuite WMS
Shipping Solution
Shipping Stories & Stats for RF-SMART's NetSuite WMS
RF-SMART's shipping solution transforms order fulfillment for NetSuite users by enabling fast, accurate, and cost-effective shipment processing from label creation to carrier selection.
Companies choose our solution for its powerful rules engine, automated rate shopping, and seamless integration with their existing warehouse processes.
By converting complex shipping decisions into automated workflows, RF-SMART helps businesses optimize carrier selection while reducing labor costs and providing complete visibility throughout the shipping process.

Speed & Efficiency
3x
Shipping Speed
Processing packages three times faster than previous software
(Smoky Mountain Knife Works)
Cost Savings
$208,000
Annual Savings
Reduced shipping label costs by $4 per label, saving approximately $4,000 per week
(Slate Rock FR)
30%
Shipping Metrics Improvement
"RF-SMART Shipping improved our DTC shipping metrics by 30% with scanner only packing."
(Verified SuiteApp Review, 9/9/2025)
Process Automation
8 Minutes to 45 Seconds
"We went from going over 8+ minutes per shipment to process... to less than 45 seconds on average."
(Verified SuiteApp Review, 9/4/2025)
78%
Staff Reduction
Reduced shipping staff needed from 9 people to 2 people during peak season while maintaining same volume
(Thunderworks)
Instant Label Generation
"The time from pressing 'Ship' To Label
printing is near instant."
(Verified SuiteApp Review, 8/18/2025)
Featured Customer Success Story: Wilson Combat
"After implementing our previous shipping solution, we saw a 70% decrease in the shipments we were able to get out the door during the Christmas season. Our previous shipping solution struggled to keep up with our high shipping volume. Errors in the shipping process would eliminate over half our productivity, forcing us to restart entire orders from scratch. Each firearm shipment must have an adult signature for release, but our previous shipping solution could not reliably pass this information to carriers. We had no controls or configurability with our previous solution - it was extremely hard to modify anything. They helped me set up shipping statuses, workstations, carrier rules, and box dimensions optimized for our warehouse. The warehouse staff prefers the ease of use and speed of RF-SMART compared to our previous solution. RF-SMART has proven itself as a long-term, scalable partner that can grow alongside our thriving business."
Ron Colby, Logistics Manager

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Key Result: Top packer increased output by 33% more packages per 8-hour shift while meeting strict regulatory compliance requirements Industry: Custom Firearms Manufacturing |
Shipping Efficiency
"From the time we scan the invoice, populate the screen with our shipping information, pick the carrier, and generate a label – it's all done in seconds. Anyone is just seconds away from never having shipped before to printing out a shipping label. This is our fourth different shipping program in ten years, and it is by far the most user-friendly."
| Key Result: Saved equivalent of a full-time worker's hours through RF-SMART Shipping adoption |
Ryan Ferguson
Distribution Center Vice President
Smoky Mountain Knife Works
Industry: Knives, Ammunition, and Outdoor Equipment Retail
Rule-Based Automation
"I was determined to make shipping the easiest process in the warehouse rather than the most convoluted and time-consuming. Scanning through the entire process is huge. You can grab anybody from the warehouse and say, 'here, ship this,' and they can do it. Knowing that the shipping is handled and we're getting the best value with each shipment is one less thing I have to worry about. It's the greatest thing that's ever happened in my warehouse."
| Key Result: Training time reduced to less than a minute per worker |
Kayla Hill
Warehouse Manager
Slate Rock FR
Industry: Flame Resistant Embroidered Clothing/Apparel
Carrier Selection
"For our made-to-order shipments, we can simply scan the order and RF‑SMART's Shipping Rules Engine validates the details in the background for us. It's all automated, no additional clicks or scans necessary. RF‑SMART takes the guesswork out and reduces decisions made by the shipping clerk. It's tremendous."
| Key Result: Saved a full day of labor during high-volume periods like Black Friday |
Brian Nendza
VP of Operations
KR Strikeforce
Industry: Bowling Products Manufacturing
Verified SuiteApp Reviews
Shipping Speed
★ ★ ★ ★ ★
"RF-SMART Shipping has truly exceeded our expectations. The performance—especially around label printing speed—is outstanding. We're now printing labels in seconds, which has drastically reduced fulfillment times and helped our team move faster with fewer errors."
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Key Result: Drastically reduced fulfillment times while maintaining accuracy Industry: Distribution |
Verified NetSuite Customer
July 31, 2025
Additional Customer Perspectives on Speed
★ ★ ★ ★ ★
"We experienced a 10 to 15 second delay on our old Ship Station software, but with RF-SMART, the time from pressing 'Ship' to label printing is near instant. This was a welcome change."
Verified NetSuite Customer
August 18, 2025
★ ★ ★ ★ ★
"RF-SMART is so fast that it's borderline telepathic! When it comes to printing shipping labels, RF-SMART Shipping for NetSuite has been a major improvement for our operation."
Verified NetSuite Customer
August 13, 2025
Shipping Rules Engine
★ ★ ★ ★ ★
Automated business rules that select the optimal carrier, service level, and packaging based on your requirements.
"The no-code rules engine empowers you to automate carrier selection, enforce SLAs, rate-shop the best options, pick optimal packing cartons (via cartonization), batch shipments, and more. All this is configurable without needing to code—making shipping workflows highly tailored to your business."
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Key Result: Fully customizable shipping rules without requiring technical expertise |
Verified NetSuite Customer
August 18, 2025
Changed our Business Through its WMS
★ ★ ★ ★ ★
"Taking the decision making off the shipper through rules is incredible. Not only has this improved our shipping but also helped streamline customer service and other aspects of our business."
Verified NetSuite Customer
August 18, 2025
User-Friendly Interface
★ ★ ★ ★ ★
Intuitive design that makes shipping accessible to all staff, regardless of experience level.
"The platform is incredibly agile—quick to adapt to our evolving business needs without unnecessary complexity. Its intuitive design makes it simple for our team to learn and use, reducing training time and increasing productivity. Most importantly, it's effective!"
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Key Result: Reduced training requirements and increased warehouse productivity |
Verified NetSuite Customer
August 18, 2025
★ ★ ★ ★ ★
"User friendly and training is easy. Even new employees can quickly adapt."
Verified NetSuite Customer
June 30, 2025
Rapid Label Generation
★ ★ ★ ★ ★
Fast, accurate shipping label creation that eliminates waiting time and increases throughput.
"RF-SMART Shipping has been a game-changer for our company. Not only is it easy to understand, but it's also a breeze to use. As our business continues to grow rapidly, I can't imagine how we would have managed our operations without it."
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Key Result: Lightning-fast label printing that scales with business growth |
Verified NetSuite Customer
June 13, 2025
★ ★ ★ ★ ★
"With its efficient 'scan, scan, ship' workflow, RF-SMART dramatically reduces lag time. You scan your order or tote, quickly weigh the shipment, choose box size via barcode scan, and instantly print the label—greatly reducing processing time at the pack station."
Verified NetSuite Customer
August 18, 2025
NetSuite Customer Story
Rate Shopping
"One of our biggest sources of bleed was our shipping coverage. Being able to determine what a customer will pay for shipping versus what we will charge is a huge cost saver. As a small business, I appreciate that you can personalize the feature set and offer it to us at a price that we can afford."
| Key Result: Increased shipping rate by 30% while controlling costs |
Kirby Allison
CEO
Kirby Allison's Hanger Project
Industry: Luxury Men's Accessories




