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Fulfillment Stories & Stats for RF-SMART's NetSuite WMS

RF-SMART's fulfillment functionality revolutionizes order processing for NetSuite users by enabling fast, accurate, and efficient workflows from picking to shipping.  

Companies choose our solution for its flexible picking strategies, real-time validation against NetSuite records, and intuitive mobile interfaces that minimize training while maximizing productivity.  

By transforming fulfillment from a manual, error-prone process to a streamlined, technology-driven operation, RF-SMART helps businesses consistently meet customer expectations while optimizing labor resources and maintaining inventory accuracy. 

Fulfillment UI

Proven Results with RF-SMART Fulfillment 


Speed & Efficiency 

Speed & Efficiency

82.5%
Reduction in Mis-Ships


Dramatically improved shipping accuracy through barcode verification
(Chicago Music Exchange)

80%
Accuracy Improvement


From below 50% to approximately 90% inventory accuracy
(Mann Lake)

Significant Time Reduction


Reduced receiving time from all day to about 30 minutes
(University of Virginia Bookstore) 

Productivity Improvement 

Productivity Improvement

75%
Increased Labor Productivity


Through streamlined warehouse operations and Pick Manager
(Ruroc)

57%
Team Reduction


Reduced picking teams from 14 to 6 people while maintaining output
(Estyle Corp)

Saving $40k Through Staff Optimization


Maintained same number of orders picked per day despite seasonal staff reduction
(Frescobol Carioca

Order Processing Power 

Order Processing Power

100%
More Orders


Doubled order picking capacity from 250 to 500+ orders per day
(Skin Script)

66%
Faster Fulfillment


Reduced order fulfillment time from 2-3 days to just one day
(goodr)

1.5x%
Production Increase


Boosted overall production through improved order processing
(Industrial Controls Solutions)

Frescobol Carioca (1)

 

Featured Customer Success Story: Frescobol Case Study

"When your picking becomes accurate, you become much more efficient. RF-SMART organizes everything quite well. RF-SMART is not just an investment for the future; we are seeing the benefits now. We are seeing more and more benefits every day."

David Vaz, Warehouse & Logistics Manager

Key Result: Achieved 99% picking accuracy while saving $40,000 by reducing seasonal staff requirements 

Industry: Luxury Men's Resortwear (Retail) 

Read the Full
Frescobol Carioca Case Study
Frescobol Carioca

What Customers Say About Our Fulfillment Functionality

Fulfillment Efficiency 

"We went from pen and paper to paperless picking. RF-SMART logs every single movement of every single item all along the process in regards to inventory transfer, sales order picking, and inventory adjustment. As an eCommerce company, you have to get the package to the customer in the quickest time with the least amount of errors." 

Key Result: Decreased shipping errors by more than 50% while achieving same-day shipping capability

Joey Rosati
Chief Operating Officer
BarProducts.com
Industry: Bartending/Bar Supplies Retail (eCommerce)

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Order Accuracy

"We wanted to improve our picking, packing, and stock control with the use of a WMS. Our previous software was very limited in its reporting and clunky to operate. Every RF-SMART function works. Our whole warehouse process has become considerately better, and our accuracy has improved. RF-SMART has helped us increase our picking accuracy to 99 percent, which is a significant improvement. Our warehouse staff was able to learn how to navigate the scanners quickly. It's very simple to operate. RF-SMART gave us a framework that's helped our team be more disciplined in how we go about our supply chain processes." 

Key Result: Increased picking accuracy from 75% to 99% while shipping to 25 countries monthly

Rowland Wood
Commercial Manager
Arbortec
Industry: Manufacturing and Distribution of Protective Apparel

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Pick Process Optimization

"We have many pick plans set up with RF-SMART Pick Planner that allow us to pinpoint how we want the products to get picked and sent on to shipping. This functionality has allowed us to get rid of our old manual processes and improve our user experience and output by guiding pickers on the most efficient pick path. We require users to scan validate all items when they are being picked to make sure they are accurate. Not only has Pick Planner helped increase our efficiency, but it's allowing our team to have greater visibility into our inventory movements. Pick Planner has helped improve our inventory accuracy and our pick bin process, for management and users on the floor. RF-SMART takes out decision fatigue for our team, making each process clear and easy to perform."

Key Result: Reduced employee onboarding time from all-day to approximately 30 minutes, enabling rapid cross-training across warehouse functions

Ann Traphagen
Director of People and Productivity
Marketplace Pros
Industry: Ecommerce Fulfillment Provider

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Labor Optimization

"Our picking and packing process had many touchpoints and handoffs. One person would pick the orders, another would verify them, and then manually input the customer details into a computer to generate shipping labels. Warehouse workers were able to utilize their handheld scanners at each step of the picking process, where the audio and visual feedback from the handheld reduced picking errors by 25% in the first 12 months. Our new barcodes not only look more professional but have also increased our product packing speed, eliminating the time wasted on manually inputting customer information. We've eliminated manual data entry for customer information."

Key Result: Reduced picking errors by 25% in first year while handling approximately 1,500 item picks per day

Rebecca McBride
Head of Accounts
Feel Good Foods
Industry: Food & Beverage Distributor

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Why Customers Love Our Fulfillment Functionality

Flexible Picking Strategies

Configure picking workflows that match your unique business requirements, from batch picking to zone picking to wave picking.

"One of the greatest benefits of RF-SMART is the ability to fully configure our picking process. We have completely customized RF-SMART to fit our orders. We are extremely satisfied with RF-SMART and would recommend them to any companies in the NetSuite space looking for supply chain solutions."

Key Result: Went from 2-3 days to same-day processing with 10% increase in accuracy through customized picking workflows

Zack Letterman
Warehouse Manager
goodr
Industry: Athletic/Sports Eyewear Retail 

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Performance Analytics

Comprehensive reporting and analytics that provide insight into fulfillment operations and team productivity. 

"I don't think we were even hitting 50% accuracy pre-RF-SMART. Now, we are sitting closer to 90%. That is a huge improvement. We shipped out 12% more orders while decreasing labor by 10%. We got to where we are by providing a good customer experience and having the best quality product, much like RF-SMART." 

Key Result: Picked significantly more orders with 10% fewer staff during busiest weeks while improving accuracy by 80%

Shana Rowlette
Chief Financial Officer
Mann Lake
Industry: Beekeeping and Backyard Hobby Farming Supplies

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Mobile-First Design

Intuitive mobile interface that guides users through each step of the fulfillment process, minimizing training while maximizing productivity.

"As a nonprofit, it's so awesome that our volunteers can come in and use industry-leading technology to make their time as efficient as possible. RF-SMART allows us to pivot adjust to meet our changing needs."

Key Result: Successfully onboarded temporary volunteers and quadrupled output for six straight months during COVID crisis

Nate Youngblood
Vice President
Every Meal
Industry: Hunger Relief Organization/Non-profit

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Intelligent Validation

Real-time verification that prevents picking and shipping errors before they happen.

"One of the things I love about the Inventory Reporting Tool is being able to figure out something is missing now rather than when we need to pick it. It gives us an audit trail from receiving." 

Key Result: Better inventory visibility and tracking, avoiding long wait times for buyers

Nikki Thomas
Manager of Store Operations
Scout Design Studio
Industry: Home Décor and Furniture Retail 

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Ready to transform your fulfillment operations with RFSMART's comprehensive solution? 

Increase throughput, reduce errors, and delight customers with fast,
accurate order processing that scales with your business. 

Speak to Our Team

 

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