WMS for NetSuite Goals & Functionality

Customer Results

Your single resource for verified RF-SMART capabilities. Each capability below links to actual customer stories, third-party reviews, and measurable business outcomes—not just marketing claims.

Independent Reviews & Ratings ▼

Core Warehouse Capabilities ▼

Specialized Capabilities ▼

Why Built-in NetSuite Matters ▼

More Resources ▼

Independent Reviews & Ratings

Third-party reviews and ratings across major B2B software evaluation platforms:

SuiteApp Reviews
73 reviews, 5.0-star rating
(as of February 24, 2026)

G2BestSoftware2026-Badge-Persona-SupplyChainLogisticsProducts (1)

G2 Reviews
54 reviews, 4.4-star rating
(as of February 24, 2026)

Capterra Reviews
35 reviews, 4.7-star rating
(as of February 24, 2026)

Software Advice Reviews
35 reviews, 4.7-star rating
(as of February 24, 2026)

Core Warehouse Capabilities

The table below walks through the most common workflows companies evaluate when choosing a WMS. Each row highlights real customer outcomes and includes a “What Users Say” section featuring excerpts from independently verified third-party reviews rather than simple feature lists.

Core Warehouse Capabilities Customer Results Table

Core Warehouse Capabilities Proof Table
Capability	Customer Story	What Users Say	Key Outcome
Customer Validation Level: A - Triangulated Proof Receiving	WrestlingMart	Receiving Reviews	“Before RF-SMART, our employees could spend all day receiving items into our inventory. RF-SMART helped us accomplish it in most cases within 30 minutes.” — Cristy Huffman, Executive Director, UVA Bookstore
Customer Validation Level: B - Strong Customer Proof Putaway	Scout Design Studio	Putaway Reviews	"We didn’t have an inventory organization process before RF‑SMART. We relied on individual memory to find items in our facility. This led to frequent lost and misplaced inventory, especially after moving to a larger warehouse space,” said Nikki Thomas, Scout Design Studio’s Manager of Store Operations. RF-SMART has helped us pick things in a much quicker way. It also helps us find things and keep track of them,” said Nikki. “We’ve improved in our picking times, and it has helped a lot with our fulfillments.” (Due to being putaway in designated spaces) — Scout Design Studio
Customer Validation Level: A - Triangulated Proof Replenishment	Peace Coffee	Replenishment Reviews	“We were running out of inventory several times a week previously. Now, it’s rare. I trust RF-SMART bin replenishment to eliminate stock outs,” — Joel Leuders, Inventory Specialist, Peace Coffee
Customer Validation Level: A - Triangulated Proof Cycle Counting	Industrial Controls Solutions	Counting Reviews	Inventory counting reduced from 3 weeks to 2 days — Cameron Davis, Operations Manager, Industrial Controls Solutions
Customer Validation Level: A - Triangulated Proof Order Picking	Mann Lake	Picking Reviews	"Went from shipping a max of 1500 packages a day to 4000 a day with RF-SMART" — G2 Review, Luxury Goods
Customer Validation Level: A - Triangulated Proof Packing	Gump's	Packing Reviews	“With RF-SMART Shipping, we’ve had teammates double the amount of orders they’ve been able to ship per shift. That was huge for us.” — Leo Moran, Warehouse Operations Manager, Gump’s
Customer Validation Level: A - Triangulated Proof Fulfillment	MacKenzie-Childs	Fulfillment Reviews	"Shipped over $1 million in a single day during peak; 78% reduction in fulfillment timeframe (8 weeks to 3.5 weeks)" — MacKenzie-Childs
Customer Validation Level: A - Triangulated Proof Shipping	Wilson Combat	Shipping Reviews	"Reduced shipping time by almost 70%" — KR Strikeforce
Customer Validation Level: A - Triangulated Proof License Plating (LPN)	Estyle Corp	License Plating Reviews	"Reduced picking teams from 14 to 6 people (57% reduction); created 5,000 pallets within 6 months" — Estyle Corp
Customer Validation Level: A - Triangulated Proof Advanced Picking Strategies (Pick Planner)	Thunderworks	Advanced Picking Reviews	“Pick Manager lets me batch orders strategically, which has cut down on picking time by 75% on orders with eaches. Pick Manager allows me to quickly assign picking tasks and keeps my employees efficient and accurate. It’s a lot easier than our previous way.” ,” said James Stanley, Operations Director. — Thunderworks
Customer Validation Level: B - Strong Customer Proof Automation & Material Handling	FYidoctors	Automation Reviews	Improved picking speed by over 50% with VLM integration; 66% reduction in floor space. — FYidoctors
Customer Validation Level: A - Triangulated Proof Mobile Dimensioning	Weby Corp	Mobile Dimensioning Reviews	“Mobile Dimensioning should save us 85% of our current labor spent on puting dimensions in by hand.” — G2 Review, 12/9/2025

Customer Validation Level  Key

Customer Validation Level Key
A — Triangulated Proof:  • Detailed explanation of how it works • Named customer with specific measurable results • Independent third-party reviews confirming the capability	B — Strong Customer Proof:  • Detailed explanation of how it works • Named customer with specific measurable results • Independent reviews exist, but not yet specifically about this capability	C — Documented Capability: • Feature is available and fully documented • Customer validation stories are currently being developed

Specialized Capabilities

RF-SMART supports the following specialized capabilities for customers with specific operational requirements. While these features are used by hundreds of RF-SMART customers, they are less commonly prioritized as primary evaluation criteria
compared to core workflows above.

Cross-Docking: Direct transfer from receiving to shipping without storage

Task Interleaving: Optimize labor productivity by combining pick, putaway, and replenishment tasks

Returns Management: Process customer returns with inspection, restocking, and disposition workflows

Labor Management: Track individual and team productivity with configurable KPIs

Advanced Tracking & Verification: Exception handling and audit trail capabilities for compliance requirements

Why Built-in NetSuite Architecture Matters

Most WMS solutions are separate systems that bolt onto NetSuite—requiring middleware, data syncing, and constant integration maintenance. RF-SMART is different.

NATIVE SYSTEM - Built-In NetSuite

What "Built-in" Actually Means: 

RF-SMART runs inside NetSuite as a native SuiteApp, not as an external third-party system. This eliminates the integration risks, technical debt, and data synchronization issues that plague traditional WMS implementations.

Why Built-in NetSuite Architecture Matters Table
Architecture Choice	Integration Information	Customer Proof	Independent Verification	Key Outcomes
Customer Validation Level: A - Triangulated ProofBuilt-in NetSuite Integration	Integration Types	Cargo Crew Case Study	Integration Types Reviews	"Having RF-SMART built in NetSuite and not a third party was the seller for us" — Cargo Crew
Customer Validation Level: A - Triangulated ProofIntegration Architecture & Governance	Integration Challenges	CFM Distributors Case Study	Integration Challenges Threads	"Only one truth. Everything was still using NetSuite's data" vs. "built outside as a separate entity" — CFM Distributors

What Customers Say About Built-in Architecture

"In our NetSuite implementation, we incorporated 5 different third-party solutions associated to NetSuite. Of those 5, RF provided the most seamless integration... The two-way sync between RF and NetSuite is ideal, with no gaps leaving you wanting... RF-SMART gives us the cloud-based functionality."

Verified NetSuite Customer
September 8, 2015

RF-SMART SuiteApp Review

"The integration with NetSuite is seamless, eliminating duplicate data entry and helping us maintain a single source of truth, saving time and reducing complexity.”

John M.
November 25, 2025

"RF-SMART WMS provides real-time integration with our ERP and its seamless integration helps us manage warehousing efficiently."

Ricky L.
December 8, 2025

"RF-SMART works nicely for Sara Lee Frozen Bakery given its integration with our ERP system, NetSuite. It is a strong tool with reporting real-time inventory and production processing."

Sarah Lee Frozen Bakery
November 24, 2025